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Section

On the Ground

Management, talent, careers and life in the boutique. Analysis and perspectives on the realities of luxury, fashion and beauty, close to the teams and the professions.

On the Ground · Talent & Careers

Sales advisors: why Maisons must restore the profession's standing

As the first ambassador of Maisons to their customers, the sales advisor occupies a central place in retail performance. Yet their expertise sometimes remains insufficiently recognised. Against a backdrop of recruitment and retention difficulties, revaluing this profession is becoming a genuine strategic issue.

On the Ground · Talent & Careers

Talent retention: why Maisons must rethink career paths in retail

In a sector where talent is increasingly in demand, attracting new employees is no longer enough. For luxury, fashion and beauty Maisons, the real challenge now lies in making them want to stay. Development prospects, recognition and skills growth are becoming essential levers of retention.

On the Ground · Management & Leadership

Retail: is the disappearance of assistant managers weakening stores?

Amid cost rationalisation, some Maisons in luxury, fashion and beauty are rethinking their in-store organisations, sometimes at the expense of the assistant manager role. A decision that may seem financially sound, but one that raises an essential question: can the quality of management and customer experience be preserved without a point of contact on the ground?

On the Ground, the Journal | Catwalks