Since the night of Sunday into Monday, several French retail chains have been facing a cyberattack targeting the control systems of refrigeration equipment made by Danish manufacturer Danfoss, according to BFM Business. Intermarché and Système U are among the networks affected.
An internal communication from the Intermarché network, dated Monday 12 October, confirms the existence of the cyberattack that occurred overnight at Danfoss. According to information provided by an industry source, some 150 stores are said to be affected. The document states that « plusieurs points de vente semblent impactés par une perte de leurs produits surgelés » and specifies that « nos équipes sont mobilisées et prêtes à prendre en compte vos commandes exceptionnelles en priorité ».
Temperatures altered remotely
In certain stores, the hackers reportedly managed to remotely alter the temperature settings of refrigeration equipment, with increases of up to 50 degrees. This intrusion is said to have led to the destruction of stocks of fresh and frozen products. Some outlets are already reportedly reporting financial losses that could reach several hundred thousand euros.
For its part, Système U confirms that a cyberattack is underway and that it affects « certains magasins de plusieurs enseignes ». L'enseigne specifies that « dans les pires des cas, cela a pu conduire à jeter tous les produits frais ».
Crisis units mobilised
Face à l'ampleur de l'incident, crisis units have been set up to work with companies specialising in refrigeration installations and to support the affected stores.
